Guest Room Attendant | Jacksonville Beach Springhill Suites

Shaner Hotels; Jacksonville Beach (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Guest Room Attendant to join their team at a stunning oceanfront location. This role involves maintaining high standards of cleanliness and quality in guest rooms, ensuring guest satisfaction, and adhering to safety protocols. The ideal candidate will have at least one year of cleaning experience, preferably in a hotel environment, and possess strong communication skills. This is a fantastic opportunity to work in a dynamic team and contribute to a memorable guest experience in a beautiful setting.

Qualifications

• Minimum one year of cleaning experience; hotel experience preferred.
• Ability to communicate effectively with guests and co-workers.

Responsibilities

• Maintain cleanliness standards and handle guest requests.
• Clean and service assigned guest rooms according to standards.
• Report maintenance deficiencies and ensure guest satisfaction.

Skills

Cleaning Experience

Effective Communication

Chemical Handling Knowledge

Bilingual (English/Spanish)

Job description

Guest Room Attendant | Jacksonville Beach Springhill Suites

Join to apply for the Guest Room Attendant | Jacksonville Beach Springhill Suites role at Shaner Hotels

Job Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, housekeeping procedures, and security protocols.
• Clean and service assigned guest rooms by category priority according to franchise and hotel standards.
• Return and restock cart at end of shift.
• Complete additional deep cleaning or seasonal cleaning functions as scheduled.
• Handle guest complaints and ensure guest satisfaction.
• Report maintenance deficiencies and handle guest requests or complaints.
• Ensure the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year of cleaning experience; previous hotel experience preferred.
• Ability to communicate effectively with guests, management, and co-workers.
• Knowledge of proper chemical handling.
• Bilingual in English/Spanish a plus.
• Knowledge of local activities and attractions suitable for clientele.

About Us

Shaner Hotel Group is an award-winning hospitality owner-operator with over 65 properties across 14 states and four countries, offering services including hotel development, design, construction, e-commerce, and revenue management. Visit www.shanercorp.com to learn more.

About The Team

Our new Springhill Suites Jacksonville Beach Oceanfront features 156 suites, an oceanfront restaurant and bar, and stunning views, located next to the Jacksonville Beach Fishing Pier.