Guest Room Attendant | Homestead Courtyard by Marriott

SHANER; Homestead (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Shaner Group in Homestead, FL is seeking a hotel housekeeping attendant to maintain guest room cleanliness and operational standards. You will report maintenance issues, respond to guest requests, and uphold security and confidentiality of guest spaces.

Responsibilities include cleaning rooms by category priority, restocking supplies, and adhering to safety and franchise guidelines. Flexibility to work weekends, holidays, and varied shifts is required. Bilingual English/Spanish is a plus.

Qualifications

• Minimum one year cleaning experience; hotel experience preferred.
• Ability to communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Skills

Guest service

Communication

Chemical handling

Bilingual English/Spanish

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.