Guest Room Attendant — Growth Path & Benefits

Courtyard Chico; Chico (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Company Match

Travel Discounts

Commuter Transit Benefits

Educational/Professional Development

Job summary

HHM Hotels is seeking a Room Attendant to clean and maintain guest rooms to meet established standards. You will greet guests warmly, clean rooms, change bed linens, and replenish amenities to ensure comfort and satisfaction.

Responsibilities include reporting repairs, handling lost-and-found items, and following safety protocols. The role may require standing for long periods and lifting up to 20 pounds. Prior housekeeping experience is preferred, and English communication is required.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

English communication

Education

High School diploma

Job description

HHM Hotels is seeking a Room Attendant to clean and maintain guest rooms to meet established standards. You will greet guests warmly, clean rooms, change bed linens, and replenish amenities to ensure comfort and satisfaction.

Responsibilities include reporting repairs, handling lost-and-found items, and following safety protocols. The role may require standing for long periods and lifting up to 20 pounds. Prior housekeeping experience is preferred, and English communication is required.