Guest Room Attendant | Glassboro Courtyard

Shaner Hotels; Glassboro (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a Guest Room Attendant to maintain cleanliness and quality standards in guest rooms. This entry-level position requires flexibility in scheduling, including weekends and holidays. Responsibilities include cleaning assigned rooms, handling guest requests, and ensuring guest satisfaction. Join a dynamic team located on a university campus, where you will play a vital role in creating a welcoming environment for guests. If you have a passion for hospitality and a keen eye for detail, this opportunity is perfect for you.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.

Responsibilities

• Clean guest rooms as assigned, report maintenance issues, and handle guest requests.
• Ensure privacy and security of guest rooms.

Skills

Cleaning Experience

Communication Skills

Chemical Handling Knowledge

Bilingual (English/Spanish)

Job description

Guest Room Attendant | Glassboro Courtyard

Join to apply for the Guest Room Attendant | Glassboro Courtyard role at Shaner Hotels

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, housekeeping room procedures, and security procedures.
• Clean and service assigned guest rooms by category priority according to franchise and hotel standards.
• Return and restock cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Handle guest complaints ensuring guest satisfaction.
• Report any maintenance deficiencies and handle guest requests or complaints.
• Ensure the confidentiality and security of all guest rooms.
• Perform other duties as assigned.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

Clean guest rooms as assigned, report maintenance issues, and handle guest requests or complaints, ensuring privacy and security.

About Us

Shaner Hotel Group is a leading hospitality owner-operator with over 65 properties across 14 states and four countries, partnering with top hospitality brands. We offer hotel development, design, construction, e-commerce, and revenue management services. Visit www.shanercorp.com for more information.

About The Team

Located on the Rowan University campus, the Courtyard by Marriott-Rowan University in Glassboro, NJ, features 123 modern rooms, a new lobby with engaging technology, and on-site dining at The Bistro.

Additional Details

• Seniority level: Entry level
• Employment type: Temporary
• Job function: Management and Manufacturing
• Industry: Hospitality