Guest Room Attendant - Full Time

XANTERRA TRAVEL COLLECTION; Chicago (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the housekeeping team at a leading company in national park locations. This role involves cleaning guest accommodations to ensure a welcoming environment. Enjoy competitive pay, the opportunity for bonuses, and excellent benefits while working in an engaging atmosphere.

Benefits

Free gym and pool access

Free day train tickets

Exclusive retail and dining discounts

Qualifications

• At least 16 years of age.
• Knowledge of hotel layout and guest services is a plus.

Responsibilities

• Cleans guest accommodations to company standards.
• Maintains cleaning tools and items provided by the company.
• Stocks supply carts and follows all lost and found procedures.

Skills

Teamwork

Attention to Detail

Education

Minimum 6 months of Housekeeping or Custodial Work experience

Job description

Overview

We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service donot impact our positions or job offers.

Live. Work. Explore. as a part of our Houskeeping Team!

Why Housekeeping?

Join our team and be the heart of a welcoming hotel! As a housekeeper, you'll play a key role in creating clean, comfortable spaces where guests can relax and feel at ease. Enjoy great benefits, a supportive environment, and the satisfaction of making a real difference every day.

Job Summary:

The Housekeeper is responsible for cleaning guest accommodation according to established Company standards.

The Details:
Starting Pay is $18.30 with the opportunity to make up to $23.00 through piece rate + E-Tip Earning

Life at the Grand Canyon Railway:

• Full benefits package!
• A fast-paced, exciting work environment!
• Meet people of all ages from all over the country and world!

Benefits and Perks:

• Free gym and pool access!
• Free day train tickets!
• Free entry to Bearizona!
• Exclusive retail and dining discounts at GCR and other Xanterra properties!
• The adventure of a lifetime!

Responsibilities

• Fully understand and support Xanterra's Mission Statement, Core Values, and Cultural pillar.
• Works well within a team environment, to ensure maximum guest satisfaction.
• Cleans assigned guest accommodations to Company standards within theallocated time.
• Maintains the ability to clean assigned rooms in an 8-hour shift.
• Maintains cleaning tools and items provided by the company.
• Controls all keys, master, and guest room keys, and maintains the security of guest rooms, both vacant and occupied.
• Stocks supply carts with clean linen from contracted company daily.
• Follows standards in cleaning stay-over rooms, and handling guests’ property appropriately.
• Follows instructions given by theInspector, Supervisor, or Management regarding having to return to the room to correct any discrepancies.
• Follows all lost and found procedures.Immediately report lost and found items to the Inspector, Supervisor, or Management.
• Reports any maintenance-related problems to the Inspector, Supervisor, or Management immediately.
• Stocks cart neatly and safely, according to standards as instructed.
• Follows instructions on the use of all chemicals and cleaning agents.
• Practices Risk Management procedures, including morning stretches, to ensure a safe working environment. Report any safety problems immediately to your supervisors.
• Wears provided personal protective equipment while performing tasks as required.
• Performs tasks in a self-sufficient manner, with support from supervisors and management.
• Other duties as assigned.

Qualifications

Minimum Qualification:

• Minimum of 6 months of Housekeeping or Custodial Work experience.
• Must be at least 16 years of age.
• Knowledge of rooms and hotel layout on GCR property, including general knowledge of Xanterra Grand Canyon Railway guest services with the ability to convey information to the guests, is a plus.

Physical Requirements:

• While performing the duties of this job, the employee is constantly listening, hearing, seeing, standing, walking, balancing, climbing, twisting, eye/hand coordination, manual dexterity, handling, wrist motion, bending/ stooping and carrying, lifting, pushing, and pulling items weighing up to 75lbs and constantly pushing loaded cart weighing up to 300lbs
• Trunk Strength-The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time.
• Static Strength-The ability to exert maximum muscle force to lift, push, pull or carry objects.
• Will be required to stand and walk for long periods of time and to occasionally walk on uneven surfaces.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.