Guest Room Attendant: Elevate Guest Comfort & Service

Bally's Interactive; Oklahoma; Presencial; USD 25.000 - 34.000; Jornada completa

Descripción de la vacante

Bally's Interactive is seeking a dedicated housekeeping associate for Bally's Lincoln Casino Resort in Oklahoma. The role focuses on cleaning rooms, restocking supplies, and ensuring guest rooms meet standards of comfort and safety.

You will greet guests, coordinate with team members, and perform daily cleaning tasks to maintain a welcoming environment. We value reliable, detail-focused individuals who can work indoors in a climate-controlled setting, manage equipment, and report maintenance

Responsabilidades

• Enhances guest experience by providing exceptional service.
• Services assigned rooms according to departmental specifications, within allotted time.
• Documents room status on assignment sheets.
• Greets guests passing in corridors, establishing eye contact.
• Ensures that equipment in guestrooms is operational – TV, remote control, phones, lights, etc.
• Uses cleaning chemicals as instructed.
• Uses safety equipment as required.
• Communicates all maintenance issues to supervisor.
• Executes Daily Cleaning Projects.
• Secures master keys while working.
• Collects/secures lost-and-found articles.
• Restocks housekeeping cart daily.
• Controls inventory of supplies.
• Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.
• Establishes and maintains close working relationships with all employees to ensure maximum cooperation, productivity, morale and guest service.
• Resolves guest issues.
• Adheres to department and property policies and procedures.

Descripción del empleo

Bally's Interactive is seeking a dedicated housekeeping associate for Bally's Lincoln Casino Resort in Oklahoma. The role focuses on cleaning rooms, restocking supplies, and ensuring guest rooms meet standards of comfort and safety.

You will greet guests, coordinate with team members, and perform daily cleaning tasks to maintain a welcoming environment. We value reliable, detail-focused individuals who can work indoors in a climate-controlled setting, manage equipment, and report maintenance