Guest Room Attendant — Elevate Comfort & Cleanliness

Staybridge Suites Wilmington Downtown; Wilmington (DE); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a Housekeeping worker at Staybridge Suites Wilmington Downtown to maintain guest rooms up to company standards. The role includes stocking supplies, adhering to safety rules, and ensuring rooms are ready for guests.

The position requires physical stamina and the ability to interact with guests professionally, with shifts reflecting a 24/7 hospitality environment. Benefits are provided as part of the hotel’s offerings.

Qualifications

• Bend and reach to dust, clean and make beds and bathroom.
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.

Responsibilities

• Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Accurately marks clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance.
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when needed.

Skills

Cleaning

Physical stamina

Guest interaction

Attention to detail

Job description

Driftwood Hospitality Management is seeking a Housekeeping worker at Staybridge Suites Wilmington Downtown to maintain guest rooms up to company standards. The role includes stocking supplies, adhering to safety rules, and ensuring rooms are ready for guests.

The position requires physical stamina and the ability to interact with guests professionally, with shifts reflecting a 24/7 hospitality environment. Benefits are provided as part of the hotel’s offerings.