Guest Room Attendant – Detail‑Oriented & Friendly

StepStone Hospitality; New York (NY); Hybrid; USD 28,000 - 42,000; Full time

Job summary

Home2 Suites by Hilton is seeking an ambitious, fun-loving housekeeping team member to keep our hotel clean and orderly while delivering exceptional guest experiences. You will supply your own cart, deliver items to guest rooms, perform floor care, restock supplies, move furniture, and report shortages or damages.

You must follow health and safety regulations and company policies. The ideal candidate works independently, stays motivated, smiles often, and brings professionalism, speed, and

Qualifications

• Ability to work independently and remain motivated
• Smile
• Proven working experience in relevant field
• Helpful with customer service
• Professionalism along with speed and attention to detail

Responsibilities

• Supply own cleaning cart with appropriate supplies for shift
• Deliver baby cribs, pillows, extra towels and misc. guest requests to guest rooms
• Strip, seal, and wax floors according to proper procedures using any safety equipment necessary
• Restock shelves with paper supplies and restock room cleaner caddies daily
• Put away all incoming supplies and deliveries
• Move and arrange furniture and turn mattresses as required during general cleaning
• Deliver excellent customer service
• Create daily job lists and record all serviced rooms
• Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests' complaints/requests and inform others when required
• Comply with health and safety regulation and act in line with company policies and licensing laws

Skills

Independent work

Friendly demeanor

Guest service experience

Attention to detail

Professionalism

Job description

Home2 Suites by Hilton is seeking an ambitious, fun-loving housekeeping team member to keep our hotel clean and orderly while delivering exceptional guest experiences. You will supply your own cart, deliver items to guest rooms, perform floor care, restock supplies, move furniture, and report shortages or damages.

You must follow health and safety regulations and company policies. The ideal candidate works independently, stays motivated, smiles often, and brings professionalism, speed, and