Guest Room Attendant – Create Welcoming, Fresh Spaces

IHG Hotels & Resorts; Petersburg (VA); On-site; USD 28,000 - 32,000; Full time

Job summary

IHG Hotels & Resorts in Petersburg, VA is seeking a Room Attendant to ensure guest rooms and suites are clean, fresh, and welcoming after a busy day. You will work to maintain high standards of cleanliness and guest comfort, helping guests with basic requests and reporting maintenance needs.

This physically demanding role requires staying on your feet most of the day, lifting up to 50 pounds, and flexible shifts including nights, weekends, or holidays.

Qualifications

• Physical role requiring standing most of the day.
• Lifting up to 50 pounds (23 kg) and occasional pushing/pulling.
• Ability to bend, kneel and perform cleaning tasks.
• Basic reading, writing and arithmetic skills.
• Flexible shifts including nights, weekends and holidays.

Responsibilities

• Ensure rooms meet standards and are welcoming and clean for guests.
• Assist guests with basic needs and directions as requested.
• Update supervisor on room service progress and report repairs.
• Follow established safety procedures and wear required protective equipment.
• Manage supplies and amenities while minimizing waste.
• Log and reunite lost and found items according to procedures.
• Coordinate with other departments to ensure high-quality service.
• May assist with deep cleaning projects and occasional turndown duties.
• May perform other duties as assigned.

Skills

Fitness

Lifting up to 50 lbs

Bending & Kneeling

Literacy & Math

Flexible shifts

Job description

IHG Hotels & Resorts in Petersburg, VA is seeking a Room Attendant to ensure guest rooms and suites are clean, fresh, and welcoming after a busy day. You will work to maintain high standards of cleanliness and guest comfort, helping guests with basic requests and reporting maintenance needs.

This physically demanding role requires staying on your feet most of the day, lifting up to 50 pounds, and flexible shifts including nights, weekends, or holidays.