Guest Room Attendant — Fresh Rooms, Flexible Shifts

IHG Hotels; Texas; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401k plan

Job summary

IHG Hotels is seeking a Room Attendant to keep our rooms and suites fresh and welcoming for guests after busy days. You'll ensure spaces are tidy, well stocked, and inviting, ready for guests to relax or finish a bit of work.

This role is physical, with shifts that may include nights, weekends and holidays. You will work with team members across departments, follow safety procedures, and help reunite found items with owners while maintaining high standards of service.

Qualifications

• This is a physical role; you will be on your feet most of the day.
• Occasional lifting up to 50 pounds and/or pushing heavy objects.
• You may need to bend and kneel to complete tasks.
• Literacy, basic maths, and reading comprehension required.
• Flexible shifts including nights, weekends, and holidays.

Responsibilities

• Ensure rooms meet standards and are welcoming and clean.
• Assist guests with needs like toothbrushes or directions.
• Notify supervisor about room service progress and repairs.
• Follow safety procedures and wear protective equipment when required.
• Manage supplies and minimise waste; log lost and found items.
• Reunite items with owners and log them per procedures.
• Wear uniform and look professional.
• Support ad-hoc duties and team collaboration with other departments.
• Monitor supplies and minimise waste across areas.
• Close logs for lost and found items.
• May assist with deep cleaning and occasional turndown duties.
• May assist with other duties as assigned.

Skills

Physical fitness

Strength

Lifting up to 50 pounds

Flexibility

Literacy

Shift flexibility

Job description

IHG Hotels is seeking a Room Attendant to keep our rooms and suites fresh and welcoming for guests after busy days. You'll ensure spaces are tidy, well stocked, and inviting, ready for guests to relax or finish a bit of work.

This role is physical, with shifts that may include nights, weekends and holidays. You will work with team members across departments, follow safety procedures, and help reunite found items with owners while maintaining high standards of service.