Guest Room Attendant – Create Fresh, Welcoming Spaces

Hyatt; New York (NY); On-site; USD 41,000 - 55,000; Full time

Job summary

Hyatt Dream Downtown is seeking a Room Attendant- Extra to maintain cleanliness of assigned guest rooms. Prior cleaning experience and clear guest communication are preferred.

Responsibilities include thorough room cleaning, restocking supplies, and reporting missing items or maintenance needs to supervisors. The role aims to ensure guest satisfaction in a fast-paced hotel environment.

Qualifications

• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Ability to lift, pull, and push a moderate weight

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen.
• Remove all trash and dirty linen from guestrooms
• Keep all closets clean and neat.
• Replenish chemical bottles.
• Report all missing items from room to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to the standards.
• Ensure overall guest satisfaction.

Skills

Physical stamina

Communication skills

Customer service mindset

Attention to detail

Team-oriented

Job description

Hyatt Dream Downtown is seeking a Room Attendant- Extra to maintain cleanliness of assigned guest rooms. Prior cleaning experience and clear guest communication are preferred.

Responsibilities include thorough room cleaning, restocking supplies, and reporting missing items or maintenance needs to supervisors. The role aims to ensure guest satisfaction in a fast-paced hotel environment.