Guest Room Attendant — Clean, Welcoming Stays

AL Wilmington; Wilmington (NC); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Life insurance

Disability options

401k with match

Discounted room rates

Training & development

Career advancement

Job summary

Concord is hiring a Room Attendant to maintain clean, welcoming guest spaces and support hotel operations. You will clean and service rooms to brand standards, restock amenities, and report any maintenance issues.

The role requires attention to detail, ability to work with a team, and reliable performance on a fast-paced schedule. Applicants should be able to lift up to 40 lbs, be available on weekends and holidays, and comply with safety and guest service guidelines.

Qualifications

• Attention to detail and time management are essential.
• Ability to work independently and as part of a team.
• Basic communication and guest service skills.

Responsibilities

• Clean and service assigned guest rooms to brand and productivity standards.
• Perform full cleaning (beds, bathrooms, dusting, vacuuming, restocking amenities).
• Inspect rooms for quality and report maintenance issues promptly.
• Maintain a clean, organized, and stocked linen cart and workspace.
• Update room status and complete required reports.
• Follow key control, safety, and lost-and-found procedures.
• Respond to guest needs and support team operations as needed.

Skills

Detail oriented

Time management

Teamwork

Communication

Physical stamina

Job description

Concord is hiring a Room Attendant to maintain clean, welcoming guest spaces and support hotel operations. You will clean and service rooms to brand standards, restock amenities, and report any maintenance issues.

The role requires attention to detail, ability to work with a team, and reliable performance on a fast-paced schedule. Applicants should be able to lift up to 40 lbs, be available on weekends and holidays, and comply with safety and guest service guidelines.