Guest Room Attendant: Create Welcoming Stays

Concord Hospitality Enterprises; Wilmington (NC); On-site; USD 44,083,000 - 47,610,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

Life insurance with Short Term and LT迪

401k with Company Match

Tuition assistance

Discounted room rates at Concord

Training & development and career

Job summary

Concord Hospitality Enterprises is seeking a Room Attendant (Housekeeper) to ensure guest rooms meet brand standards and deliver a welcoming experience.

Responsibilities include cleaning rooms, restocking supplies, reporting maintenance, and upholding safety procedures; weekend and holiday availability is required.

Full-time associates receive comprehensive benefits including medical/dental/vision, 401k with company matching, tuition assistance, and staff-room discounts.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and time management skills.
• Ability to work independently and as part of a team.
• Physical ability to lift up to 40 lbs. and remain active throughout shift.
• Reliable, organized, and safety-focused.
• Basic communication and guest service skills.
• Must be available to work weekends and holidays.

Responsibilities

• Clean and service assigned guest rooms to brand standards.
• Perform full cleaning (beds, bathrooms, dusting, vacuuming, restocking amenities).
• Inspect rooms for quality and report maintenance issues promptly.
• Maintain a clean, organized linen cart and workspace.
• Update room status and complete required reports.
• Follow key control, safety, and lost-and-found procedures.
• Respond to guest needs and support team operations as needed.

Skills

Attention to detail

Time management

Teamwork

Independent work

Guest service

Communication

Physical stamina

Reliability

Job description

Concord Hospitality Enterprises is seeking a Room Attendant (Housekeeper) to ensure guest rooms meet brand standards and deliver a welcoming experience.

Responsibilities include cleaning rooms, restocking supplies, reporting maintenance, and upholding safety procedures; weekend and holiday availability is required.

Full-time associates receive comprehensive benefits including medical/dental/vision, 401k with company matching, tuition assistance, and staff-room discounts.