Guest Room Attendant - Clean, Welcoming Stays

DoubleTree by Hilton Pittsburgh Green Tree; Rook (PA); On-site; USD 26,000 - 36,000; Full time

Job summary

OTH Hotels Resorts is seeking a Room Attendant to clean and prepare guest rooms to high standards and maintain cleanliness across public areas. The role requires physical activity, attention to detail, and strong time management to meet daily room quotas.

Responsibilities include restocking supplies, reporting maintenance issues, and delivering courteous service while protecting guest privacy and security. Flexible shifts, including mornings, evenings, weekends, and holidays, may be required.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous housekeeping or cleaning experience preferred but not required.

Responsibilities

• Clean and prepare guest rooms according to established hotel standards.
• Make beds, vacuum floors, dust surfaces, and sanitize all room areas.
• Clean bathrooms, including toilets, sinks, showers, mirrors, and fixtures.
• Replace linens, towels, and guest toiletries as needed.
• Restock minibar items and in-room supplies.
• Empty trash and replace liners in guest rooms and service areas.
• Report maintenance issues such as broken fixtures, leaks, or damaged furniture.
• Respond to guest requests such as additional towels, amenities, or supplies.
• Maintain a respectful approach to guest privacy and security at all times.
• Provide courteous and professional service when interacting with guests.
• Clean hallways, housekeeping carts, and service areas as assigned.
• Maintain cleanliness and organization of housekeeping equipment and supply areas.
• Follow proper handling and storage procedures for cleaning chemicals and tools.
• Follow all hotel safety, sanitation, and hygiene standards.
• Adhere to proper procedures for guest room entry and privacy protocols.
• Ensure compliance with company policies and housekeeping guidelines.

Skills

Attention to detail

Time management

Customer service mindset

Ability to work independently

Teamwork

Consistency

Reliability

Punctuality

Adaptability

Education

High school diploma or equivalent

Tools

Cleaning equipment

Cleaning chemicals

Job description

OTH Hotels Resorts is seeking a Room Attendant to clean and prepare guest rooms to high standards and maintain cleanliness across public areas. The role requires physical activity, attention to detail, and strong time management to meet daily room quotas.

Responsibilities include restocking supplies, reporting maintenance issues, and delivering courteous service while protecting guest privacy and security. Flexible shifts, including mornings, evenings, weekends, and holidays, may be required.