Guest Room Attendant - Clean, Stock & Delight Guests

Holiday Inn Fargo; Fargo (ND); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(k) with immediate match

Hotel Discounts Worldwide

Paid Time Off

Job summary

Holiday Inn Fargo is seeking a Room Attendant to ensure guest rooms are clean, stocked, and in good order for overnight guests. You will follow routine tasks, maintain supplies, and address guest requests with a hospitable approach.

Responsibilities include cleaning rooms, replenishing linens, handling public areas when needed, and reporting issues to management. This role requires reliability in a fast-paced hotel environment and a focus on guest satisfaction.

Qualifications

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Able to understand and speak some of the English language.
• Able to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Able to work in fast paced environment.

Responsibilities

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
• Clean guest rooms as assigned, including making beds, bathrooms, dusting, vacuuming and removing linen and trash.
• Change and replenish bed linens, towels and other guest amenities as needed.
• Clean other designated areas when assigned, including restrooms, public areas, offices and meeting rooms.
• Report missing articles, damage, or mechanical problems to management or supervisor as necessary.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log all guest property left in room or other public space.
• Attend pre-shift meetings to learn assignments and days tasks.
• Perform deep cleaning tasks as needed (flip mattresses, move furniture).
• Ensure all rooms/assigned tasks are completed with the allotted MPRs.

Skills

Attention to detail

Ability to follow direction

Time management

Customer service orientation

english language

Tools

Vacuum cleaners

Commercial washers/dryers

Job description

Holiday Inn Fargo is seeking a Room Attendant to ensure guest rooms are clean, stocked, and in good order for overnight guests. You will follow routine tasks, maintain supplies, and address guest requests with a hospitable approach.

Responsibilities include cleaning rooms, replenishing linens, handling public areas when needed, and reporting issues to management. This role requires reliability in a fast-paced hotel environment and a focus on guest satisfaction.