Guest Room Attendant: Clean, Organized, Guest-Focused

Texas Western Hospitality Group; Davenport (FL); On-site; USD 24,000 - 34,000; Full time

Job summary

Home2 Suites Orlando Davenport is seeking a dedicated team member to clean and service guest rooms in a timely, organized manner according to brand standards. You will change sheets, beds, vacuum, dust, and clean mirrors across stay-over and checkout rooms while maintaining supplies and reporting issues to supervisors.

The role requires attention to safety and detail, ensuring guest rooms meet procedure-driven cleanliness and presentation.

Responsibilities

• Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms.
• Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.
• Cleans all mirrors.
• Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to the supervisor.
• Reports needed repairs of unsafe conditions to the supervisor.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains the security of equipment, keys, and supplies issued each day.
• Reports lost and found articles to the supervisor.
• Replaces light bulbs
• Transports trash and waste to disposal area.
• Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.
• Cleans rooms in accordance to the specific brand and company minutes per room standard
• Follows procedures for team cleaning and self-inspecting program.
• Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.
• Keeps maid station clean and organized, and makes rollaway beds.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.

Job description

Home2 Suites Orlando Davenport is seeking a dedicated team member to clean and service guest rooms in a timely, organized manner according to brand standards. You will change sheets, beds, vacuum, dust, and clean mirrors across stay-over and checkout rooms while maintaining supplies and reporting issues to supervisors.

The role requires attention to safety and detail, ensuring guest rooms meet procedure-driven cleanliness and presentation.