Guest Room Attendant | Art Ovation Hotel Sarasota

Shaner Hotels; Sarasota (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality seeks a Guest Room Attendant to join a vibrant team in Sarasota. This role offers the chance to contribute to a unique hotel experience inspired by the local arts scene. Responsibilities include maintaining cleanliness, handling guest requests, and ensuring high standards of service. Ideal candidates will have prior cleaning experience and strong communication skills. Join a company that values creativity and innovation in a supportive environment, making a difference in guests' stays.

Qualifications

• Minimum one year cleaning experience; hotel experience preferred.
• Ability to communicate effectively with guests and staff.

Responsibilities

• Maintain cleanliness and quality standards for guest rooms.
• Handle guest complaints and ensure satisfaction.

Skills

Cleaning Experience

Communication Skills

Chemical Handling Knowledge

Bilingual (English/Spanish)

Job description

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Responsibilities

1. Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
2. Maintain standards of quality and cleanliness throughout daily assignments.
3. Observe all house and safety rules, housekeeping procedures, and security protocols.
4. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
5. Return and restock cart at end of shift.
6. Complete additional deep cleaning/seasonal cleaning functions as scheduled.
7. Handle guest complaints ensuring guest satisfaction.
8. Report maintenance deficiencies and handle guest requests or complaints.
9. Ensure the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About Us

Shaner Hotels is a leading hospitality owner-operator with over 65 properties across 14 states and four countries, offering full-service, select-service, extended-stay, and resort accommodations. We partner with top hospitality brands and provide services including hotel development, design, construction, e-commerce, and revenue management. Learn more at shanercorp.com.

About The Team

Located in Sarasota, Florida, the Art Ovation Hotel features 162 rooms and offers a unique experience inspired by the city’s vibrant arts scene, including on-site art installations, performances, and workshops. We foster creativity and innovation in our environment.