GUEST ROOM ATTENDANT

Caesars Entertainment; Waterloo (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Caesars Entertainment in Waterloo, IA is seeking a Guest Room Attendant to clean guest rooms to brand standards, maintain a welcoming, spotless environment, and uphold safety procedures.

You will dust, vacuum, replenish supplies, change linens, sanitize bathrooms, and deliver courteous, family-style service while coordinating with house operations. This role emphasizes attention to detail, initiative, and a commitment to an excellent guest experience.

Qualifications

• Cleans all assigned rooms to company standard within designated work period.
• Maintains professional appearance and demeanor throughout shift.
• Follows all safety protocols and reports unsafe working conditions immediately.
• Follows lost and found policies and procedures.
• Plans, organizes and completes work timely.
• Takes initiatives, shows ownership and goes above and beyond to assist guests with their needs.
• Accepts feedback and coaching from supervisors.

Responsibilities

• Cleans all assigned rooms to company standard within designated work period.
• Maintains professional appearance and demeanor throughout shift.
• Follows all safety protocols and reports unsafe working conditions immediately.
• Follows lost and found policies and procedures.
• Plans, organizes and completes work timely.
• Takes initiatives, shows ownership and goes above and beyond to assist guests with their needs.
• Accepts feedback and coaching from supervisors.

Job description

Guest Room Attendants provide friendly, courteous Family-Style Service to guests while cleaning guest rooms in their assigned area. They display a strong commitment to customer service through the delivery of our service standards, safety procedures and standard operating procedures.Guest Room Attendants ensure cleanliness and orderliness in guest rooms to uphold hotel standards. Duties include cleaning, dusting, vacuuming, replenishing supplies, changing linens, and sanitizing bathrooms. Attention to detail, efficiency, and a commitment to providing an excellent guest experience are key aspects of this role.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Cleans all assigned rooms to company standard within designated work period
• Maintains professional appearance and demeanor throughout shift
• Follows all safety protocols and reports unsafe working conditions immediately
• Follows lost and found policies and procedures
• Plans, organizes and completes work timely
• Takes initiatives, shows ownership and goes above and beyond to assist guests with their needs
• Accepts feedback and coaching from supervisors