Guest Room Attendant

Kewadin Casinos; Sault Ste. Marie (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Guest Room Attendant to ensure the cleanliness and organization of hotel rooms and public areas. This role requires effective communication skills and the ability to work flexible shifts, including nights and weekends. The ideal candidate will have prior cleaning experience and a high school diploma, contributing to a welcoming environment for guests.

Qualifications

• Prior experience in room cleaning preferred.
• Basic understanding of cleaning equipment and chemicals preferred.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Perform cleaning duties to maintain cleanliness of rooms and areas.
• Service over 17 rooms per shift, providing professional customer service.
• Maintain cleanliness and organization of carts and storage areas.

Skills

Effective communication

Basic math

Ability to follow instructions

Flexibility to work various shifts

Education

High School diploma or equivalent

Tools

Cleaning equipment

Job description

Position Summary

The Guest Room Attendant, under the supervision of the Hotel Housekeeping Floor Supervisor and Inspector/Guest Room Attendant, performs cleaning duties to maintain the cleanliness of rooms, open areas, and corridors within the hotel. The role involves servicing over 17 rooms per shift and providing attentive, courteous, and professional customer service to exceed guest expectations.

Essential Functions

1. Remove used linens, trash, and clean cans from bathrooms and bedrooms.
2. Sanitize sinks, vanities, tubs, shower curtains, and toilets.
3. Replenish linens and amenities; replace shower curtains.
4. Wash and maintain cleanliness of all hard surface floors and corridors.
5. Dust furnishings, including pictures and headboards.
6. Vacuum carpets and curtains, clean windows and mirrors.
7. Check and maintain room amenities and electronics, such as clocks, TVs, lamps, and air conditioners.
8. Wash walls, sort and carry linens, and restock supplies and storage areas.
9. Load and unload washers; report maintenance needs.

Additional Responsibilities

1. Maintain cleanliness and organization of carts and storage areas.
2. Flip mattresses regularly.
3. Perform other job-related duties as assigned.

Contacts

Peers within the department, other departments, supervisors, managers, customers, and external vendors.

Physical Requirements

This position is medium weight, requiring lifting up to 50 pounds, with frequent lifting of up to 25 pounds. It involves constant standing, walking, stooping, kneeling, crawling, reaching, manual handling, and frequent carrying, lifting, pushing, and pulling. The role requires good vision, color perception, and occasionally climbing. Conditions include exposure to air quality, humidity, noise, and chemicals, with potential hazards such as electrical shocks, infectious materials, and moving mechanical parts.

Requirements

Education: High School diploma or equivalent preferred.

Experience: Prior experience in room cleaning preferred.

Knowledge, Skills, and Abilities: Basic understanding of cleaning equipment and chemicals preferred. Effective communication skills, basic math, ability to follow instructions, work under stress, and flexibility to work various shifts including nights, weekends, and holidays. Native American preference.