Guest Room Attendant

Omni Hotels & Resorts; San Antonio (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Guest Room Attendant to maintain high cleanliness standards in guest rooms. This role requires a friendly demeanor and a strong commitment to service, ensuring that rooms are ready for new guests. Ideal candidates will have previous cleaning experience and basic English skills to communicate effectively with guests. Join a dynamic team at a renowned hotel and contribute to creating memorable experiences for visitors in a vibrant location.

Qualifications

• Previous cleaning experience required.
• Basic English skills are necessary for guest interactions.

Responsibilities

• Thoroughly clean guest rooms including making beds and cleaning bathrooms.
• Restock and replace used items within guest rooms.

Skills

Basic English skills

Cleaning experience

Ability to lift 20-25 pounds

Ability to stand for long periods

Job description

Guest Room Attendant

Job Locations

US-TX-San Antonio

Requisition ID

2025-120018

# of Openings

2

Category (Portal Searching)

Housekeeping

Location

La Mansion del Rio

The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor's Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rio's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Job Description

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Responsibilities

Follows Omni's Moments of Service or Forbes Service standards as applicable
• Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
• Restock and replace used items within guest rooms
• Communicate clean status of each room upon completion
• Remove room service trays and tables from guest rooms
• Stock supply cart and ensure that it is neat and well organized at all times
• Check all equipment prior to and after use to ensure that it is in good working order
• Respond to all hotel guests efficiently and in an appropriately friendly manner
• Reports and damages and/or maintenance problems to the Supervisor, the PBX operator or to the Housekeeping Coordinator

Qualifications

• Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests)
• Previous cleaning experience required
• Previous experience in hotel housekeeping preferred
• Ability to stand, bend and do repetitive movements for long periods of time
• Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds
• Ability to push and pull housekeeping supply cart
• Ability and willingness to work a varied schedule which includes working on weekends and holidays

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].