Guest Room Attendant

Inphinity Software Solutions; Redmond (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

Inphinity Software Solutions in Redmond, Oregon, is seeking individuals dedicated to exceptional guest experiences. As part of our team, you will ensure high standards of cleanliness and guest satisfaction, fulfilling various responsibilities from cleaning rooms to addressing guest inquiries.

The ideal candidate must be a U.S. citizen or have a valid work permit, possess strong communication skills, and be flexible to work evenings and weekends. Join us in creating memorable experiences!

Qualifications

• Must be a United States citizen or possess a valid work permit.
• Must be able to read, write, and speak English.
• Ability to follow instructions accurately.
• Ability to work a flexible schedule that may include evenings and weekends.

Responsibilities

• Anticipate guests’ needs and acknowledge all guests.
• Maintain positive guest relations at all times.
• Ensure rooms are clean and organized for guests.
• Inspect and ensure that all materials and equipment are ready for service.

Skills

Guest relations

Attention to detail

Flexibility

Education

High school diploma or equivalent

Job description

Description

SCP provides hand‑crafted venues comprising hotels, coworking, restaurants, and fitness. For those who believe in the power of healthy living, kindness toward others, and compassion for the planet, welcome to SCP. If this is your next dream job, learn more about the role below and apply online via the link today. We are looking forward to connecting with you!

What You Will Tackle

• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Observing guest reactions and conferring frequently with team members to ensure guest satisfaction.
• Maintain positive guest relations at all times. Resolve guest complaints to over‑the‑moon satisfaction.
• Follow hotel policies with lost and found items.
• Adhere to hotel requirements for guest and team member accidents or injuries and in emergency situations.
• Continuously promote sanitation, safety, and security efforts.
• Encourage social media / 5‑star compliments or reviews on OTA’s.
• Ensure guest over‑the‑moon satisfaction by providing a sparkling‑clean, obsessively‑organized guest room by:
• Making beds.
• Dusting.
• Vacuuming.
• Cleaning and sanitizing bathrooms.
• Removing trash, door hangers, and laundry bags.
• Organizing promotional materials.
• Perform turndown service or other actions to prepare the room for imminent guest arrival (turning on lights and heat in cold weather, etc).
• Clean extra rooms above daily quota upon request.
• Organizing, maintaining, and taking inventory of linens, cleaning supplies/equipment, and amenities.
• Keep all supplies, cleaning materials, and clean linens secure, free of clutter and hazards, and in assigned storage areas where others can find them and prevent losses or damages.
• Ensure equipment and facilities are inspected, cleaned, and always in proper operational conditions.
• Appropriately notifying a supervisor or engineer of maintenance issues.
• Inspect, plan and ensure that all materials and equipment are ready for service.
• Maintain knowledge of correct maintenance and use of equipment.
• Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
• Other duties as assigned.

Requirements

Must be a United States citizen or possess a valid work permit.

Must be able to read, write, and speak English. Fluency in other languages is beneficial.

Must be able to follow instructions, both verbally and written, accurately.

Ability to work a flexible schedule that may include evenings, weekends, and holidays.

High school diploma or equivalent.