Guest Room Attendant

The Crescent Hotels Group; New York (NY); On-site; USD 18,000 - 23,000; Full time

Job summary

Crescent Hotels & Resorts is seeking an experienced Guest Room Attendant for the 33 Seaport Hotel NYC to clean guest rooms and respond to guest requests, helping deliver outstanding service and profitability.

You will clean rooms, make beds, clean bathrooms, dust, vacuum, change linens, stock supplies, and assist with turn-down service in a fast-paced environment. One year of hotel housekeeping experience preferred; strong customer service is essential.

Qualifications

• One year of experience as a Guest Room attendant.
• Ability to bend, push, pull and lift.
• Excellent customer service skills.
• Ability to work in a busy fast-paced environment.

Responsibilities

• Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting and vacuuming.
• Change and replenish bed linens, towels and guest amenities.
• Perform deep cleaning tasks, as needed.
• Stock, maintain and transport housekeeping supply cart daily.
• Dispose of trash and recyclables.
• Respond to special guest requests in a timely, friendly and efficient manner.
• Perform guest turn down service, as needed.

Skills

Customer service

Job description

Description

The 33 Seaport Hotel NYC has an immediate openings for an experienced, hardworking, and customer service oriented to fill the position of Guest Room Attendant. In this role, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Why Crescent Hotels and Resorts?

Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run remarkably. When that happens, our guests experience The Crescent Care, an industry-leading ideal.

Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow, so does Crescent.

We value you and what you do. We manage properties of every size and major brand across North America.

Our goal is to hire the best people and prove that we are the only place you will ever want to work. Join us on that journey and explore the opportunities with us.

What will you be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming


• Change and replenish bed linens, towels and guest amenities, as needed


• Perform deep cleaning tasks, as needed


• Stock, maintain and transport housekeeping supply cart on a daily basis


• Dispose of trash and recyclables


• Respond to special guest requests in a timely, friendly and efficient manner


• Perform guest turn down service, as needed

What is required?

One year of experience as a Guest Room attendant.

Ability to bend, push, pull and lift.

Excellent customer service skills.

Ability to work in a busy fast-paced environment.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

For applicants who will be working in NYC, the anticipated compensation range for the position is $13.00 to $17.00 per hour. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Qualifications

Preferred experience of one year minimum in the hotel industry.

Behaviors

• Team Player: Works well as a member of a group (Preferred)


• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)


• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

Experience

• Preferred 1 years: Preferred experience of one year minimum in the hotel industry.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts