Guest Room Attendant

Ameristar-Casinos,-Inc.; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Guest Room Attendant to maintain guest rooms at the highest standards of cleanliness and comfort, ensuring guest satisfaction and safety during the stay.

Responsibilities include comprehensive cleaning, restocking amenities, and documenting room status, with a focus on safety and efficient service throughout shifts.

Qualifications

• Must be able to stand and walk for extended periods.
• Capable of lifting up to 30 pounds regularly.
• Able to maneuver supply carts weighing ~100 pounds.
• Performs repetitive cleaning tasks with accuracy.
• Maintains required certifications and licenses as mandated.

Responsibilities

• Maintain security and integrity of guest rooms and contents.
• Clean and sanitize guest rooms to company standards.
• Restock room amenities and supplies.
• Prepare and stock cleaning materials and carts.
• Update room status and complete documentation.
• Report maintenance and repairs as needed.
• Respond to guest requests professionally.

Skills

Physical endurance

Stand/walk long hours

Lifting up to 30 lbs

Cart handling ~100 lbs

Safety with cleaning chemicals

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Guest Room Attendant plays a vital role in delivering exceptional hospitality by maintaining guest rooms to the highest standards of cleanliness and comfort. This position is essential to ensuring guest satisfaction and safety throughout their stay.

ESSENTIAL JOB FUNCTIONS/DUTIES:

• Maintain the security and integrity of guest rooms and their contents at all times
• Execute comprehensive cleaning of assigned guest rooms in accordance with company standards, including:
• Changing and laundering bed linens
• Collecting soiled bath linens and replenishing with fresh linens
• Dusting and sanitizing all hard surfaces
• Vacuuming and maintaining carpeted areas
• Cleaning and sanitizing bathroom fixtures including sink, counters, tub, shower, and toilet
• Restocking room amenities such as tissues, soaps, and toiletries
• Prepare and stock supply carts with all necessary cleaning materials and supplies
• Accurately update room status and complete all required departmental documentation
• Communicate maintenance and repair needs to the housekeeping office promptly
• Respond to guest requests with professionalism and efficiency
• Perform additional duties as directed by management

Qualifications

Qualifications:

• Demonstrated ability to maintain physical demands of the position, including standing and walking for extended periods throughout the shift
• Capacity to lift and carry items up to 30 pounds regularly
• Ability to maneuver and operate supply carts weighing approximately 100 pounds
• Physical capability to perform repetitive tasks including kneeling, reaching, stooping, bending, scrubbing, sweeping, vacuuming, and dusting
• Commitment to obtaining and maintaining all required certifications and licenses as mandated by the organization

Preferred Qualifications:

• Prior experience in guest room attendant or similar housekeeping position
• Proficiency in the safe and proper application of cleaning chemicals and hospitality-grade sanitizing agents
• Knowledge of industry best practices for guest room maintenance and sanitation standards

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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