Guest Room Attendant

KMG Hotels; Kansas City (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel chain is seeking a Room Attendant for their Kansas City location, responsible for managing and cleaning hotel linens. The ideal candidate will possess strong organizational and interpersonal skills, ensuring guest satisfaction in a fast-paced environment while adhering to company policies.

Qualifications

• Ability to work flexible hours, including weekends and holidays.
• Experience in a fast-paced environment preferred.

Responsibilities

• Cleans and organizes hotel linens.
• Inspects laundry and records damages.
• Operates washing machines and other laundering equipment.
• Responds to guest requests and ensures satisfaction.

Skills

Organizational skills

Attention to detail

Interpersonal skills

Knowledge of laundering techniques

Thorough and flexible

Job description

Room Attendant Hampton Inn Kansas City WOF.

About the Job:

Cleans and stores hotel linens in a timely, organized manner to ensure that the hotel’s laundry and linen needs are met.

Primary Responsibilities:

• Receives soiled linens by bag, cart, or chute from the floors. Sorts all articles by kind, color, and degree of soil.
• Inspects all laundry and linens and records all damaged or stained items.
• Operates washers and dryers according to recommended capacity and other manufacturers’ guidelines.
• Ensures necessary chemicals are added in the correct quantities prior to wash cycles.
• Folds clean linens and stores as appropriate. Operates linen feeder, sheet folder, towel folder, and table linen ironer machines.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management.

Skills:

• Organizational skills.
• Attention to detail.
• Interpersonal skills.
• Knowledge of standard and circumstantial laundering techniques.
• Thorough and flexible worker.

Working Conditions:

• Will be required to work weekends and holidays.
• Will be required to use common household chemicals.
• Will be required to work in a fast-paced environment.

Organizational Structure:

• Reports to: Director of Housekeeping, Housekeeping Supervisor.