Guest Room Attendant

Omni Hotels & Resorts; Houston (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a prestigious hotel as a Guest Room Attendant, where you will maintain the highest standards of cleanliness and service. This role offers a dynamic work environment and the opportunity to be part of a team dedicated to exceptional hospitality. Enjoy a supportive atmosphere with comprehensive training, and contribute to creating memorable experiences for guests. If you have a keen eye for detail and a passion for service, this position is perfect for you!

Qualifications

• Previous experience in a luxury hotel preferred.
• Ability to work on special projects with management.

Responsibilities

• Maintain cleanliness of guest rooms according to SOPs.
• Service Select Guest and VIP rooms to SOPs.
• Communicate effectively with supervisors and housekeeping office.

Skills

Attention to detail

Ability to maintain 4-Diamond service

Communication skills

Physical stamina

Job description

Guest Room Attendant

Location: Houston Hotel, Houston, TX

About the Hotel: Discover a luxurious oasis at the Omni Houston Hotel, situated on impeccably manicured grounds in the prestigious Uptown Post Oak/Galleria area. Enjoy a dynamic work environment, comprehensive training, and the pride of working for a company known for exceptional service.

Job Description

Service vacant or occupied guest rooms in accordance with Omni Standards.

Responsibilities

1. Maintain cleanliness of guest rooms according to SOPs.
2. Complete daily task sheet assignments.
3. Service Select Guest and VIP rooms to SOPs.
4. Monitor and report DND rooms.
5. Report and return Lost & Found items.
6. Maintain and protect equipment.
7. Keep GRA's truck clean and stocked with linen and guest supplies.
8. Remove room service tables and trays from guest rooms.
9. Maintain cleanliness and organization in linen closets.
10. Report changes in room status.
11. Communicate effectively with supervisors and housekeeping office.
12. Report and monitor maintenance issues.
13. Participate in team-building activities.

Qualifications

• Previous experience in a luxury hotel preferred, high volume experience beneficial.
• Ability to maintain a 4-Diamond level of service.
• Ability to work on special projects with management.
• Attention to detail.
• Professional appearance and attitude.
• Flexible to work various shifts, including weekends and holidays.
• Physical ability to lift up to 35 pounds and push/pull up to 150 pounds.
• Ability to stand or walk for extended periods.

Omni Hotels & Resorts is an equal opportunity employer. For accommodations during the application process, contact [e-mail].