Guest Room Attendant

Omni Houston Hotel; Houston (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the hotel industry, located in Houston, is seeking a dedicated Guest Room Attendant. The role includes servicing guest rooms to high standards, ensuring a welcoming environment and maintaining equipment. Ideal candidates are detail-oriented, have prior experience in luxury hotels, and can work varied shifts. This position offers a dynamic work environment with ample training and opportunities for professional growth.

Qualifications

• Previous luxury hotel experience preferred.
• Able to maintain a 4-Diamond level of service.
• Must be able to work a variety of shifts, including weekends and holidays.

Responsibilities

• Maintain cleanliness in guest rooms according to SOPs.
• Complete daily task sheet assignments.
• Report and monitor guest room maintenance issues.

Skills

Attention to detail

Customer service

Teamwork

Job description

Location

Houston Hotel

Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer.

The Omni Houston Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match.

Job Description

To service vacant or occupied guest rooms in accordance with OmniStandards.

Responsibilities

• Maintain the cleanliness in the guest room according to SOP’S
• Complete daily task sheet assignment
• Ensure the Select Guest and VIP room are serviced to SOPs
• Monitor and report DND rooms
• Report and return Lost & Found items
• Maintain and protect equipment
• Maintain cleanliness in GRA’s truck
• Stock GRA ‘s truck with linen and guest supplies
• Remove room service tables and trays from guest rooms
• Maintain cleanliness and organization in floor linen closets
• Report any changes in the room status
• Maintain clear and efficient communication with supervisor and housekeeping office
• Report and monitor guest room maintenance issue
• Participate in a motivate and productive team working environment
• Complete other duties as assigned by management.

Qualifications

• Previous luxury hotel experienced preferred, High volume.
• Able to maintain a 4-Diamond level of service.
• Able to work with Management on special projects.
• Attention to detail.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts, including weekends and holidays
• Move, bend, lift up to 35 pounds, carry, push and/or pull up to 150 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email [e-mail].

Source: Hospitality Online