Guest Room Attendant

Hei Hotels Inc.; Greenville, Northern (SC, KY); Hybrid; USD 18,000 - 26,000; Full time

Job summary

The Westin Poinsett in Greenville, SC, managed by HEI Hotels & Resorts, seeks a dedicated Guest Room Attendant to maintain pristine guest rooms and public areas on site.

This full-time role requires careful cleaning, linen changes, and attention to safety procedures; you will work a hands-on shift, lift up to 50 lbs, and support the team in delivering exceptional guest experiences.

Competitive hourly pay of $16, with benefits and opportunities for growth.

Qualifications

• Ability to scrub and scour surfaces and work in confined spaces.
• Must be a team player and willing to pitch-in with colleagues.
• Knowledge of cleaning agents and operation of cleaning equipment.
• Ability to push/pull equipment weighing up to 100 lbs.
• Effective verbal and written communication skills.
• Ability to adapt communication style to different audiences.

Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces.
• Strip beds and change linens, up to 50 lbs.
• Dust furniture, pictures, drawers, window ledges, and shelves.
• Push and pull vacuum and empty trash.
• Restock amenities, linens, and supplies in guest rooms.
• Sign for room keys and restock heavy cart; inspect room cleanliness.
• Comply with attendance rules and be available to work regularly.
• Perform other duties as assigned.

Skills

Cleaning

Team player

Safety awareness

Lifting 50 lbs

Lifting 100 lbs

Verbal communication

Job description

## Guest Room AttendantApply: On-Site: The Westin Poinsett - Greenville, SC: Full time: Posted Today: JR119838**About Us**HEI Hotels & Resorts is proud to welcome the Westin Poinsett, Greenville to our growing portfolio of distinguished properties. Located in downtown Greenville, this AAA Four Diamond hotel is in the heart of the city within walking distance of local shopping and attractions. This historic property seamlessly blends classic Southern elegance with modern comfort, offering a distinguished setting for both leisure travel and business meetings. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates — the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them — ensuring they thrive, grow, and elevate every property we serve.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $16.00 - $16.00### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.### **Essential Duties and Responsibilities*** Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.* Adhere to cleaning procedures and instructions for use of cleaning agents.* Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.* Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.* Push and pull vacuum throughout the entire room and empty trash.* Replenish amenities, linens, and supplies in guest room.* Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.* Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.* Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.* Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.* Effective verbal and written communication skills.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.