Guest Room Attendant

Hilton Garden Inn Cartersville; Cartersville (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

At Hilton Garden Inn Cartersville, a Guest Room Attendant plays a vital role in ensuring a welcoming and clean environment for guests. Responsibilities include cleaning rooms, responding to guest requests, and maintaining high service standards. The position allows entry-level candidates to join a supportive culture with opportunities for advancement.

Benefits

Medical/Dental/Vision benefits

Generous PTO program

Points based bonus

Daily pay

Employee Referral bonus program

Qualifications

• Ability to stand/walk for up to 8 hours.
• Ability to lift, pull and push moderate weight (minimum of 50 lbs).

Responsibilities

• Clean rooms as assigned and maintain cleanliness.
• Respond to guest requests and report issues.
• Follow safety procedures and maintain a positive demeanor.

Job description

Raines Co. - Your Future is Now

Position Summary: A Guest Room Attendant at The Hilton Garden Inn Cartersville delivers service excellence by creating a welcoming experience and both helpful and exceptional service. This position is responsible for maintaining a clean, comfortable, and inviting environment.

We offerMedical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Clean rooms as assigned.
• Change linens and make the beds.
• Thoroughly clean bathrooms.
• Sweep, vacuum, dust, mop, and pick up trash.
• Replenish guest amenities/toiletries.
• Load and organize cart, store properly at the end of each shift.
• Receive keys and assigned rooms – return at the end of each shift.
• Respond to guest requests and report guest issues.
• Follow proper lost and found procedures for items left behind in a guest room.
• Report any items in need of repair.
• Follow all safety procedures while working. Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while keeping a steady pace.
• Act honorably, even when no one is watching.
• Passionately provide personalized guest service

Education

None

Experience

None

Hours Required

Scheduled days and times vary based on hotel needs. Must be able to work weekends and holidays.

Report to work on time and in proper uniform.

Physical Requirements

Ability to stand/walk for up to 8 hours.

Ability to lift, pull and push moderate weight (minimum of 50 lbs)

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.