Guest Rewards & Cage Cashier Specialist

MGM Resorts International; New York (NY); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Wellness incentives

Employee hotel/discounts

Free meals

Free parking

Health & Income protection

Professional development

Job summary

MGM Resorts International in New York New York is seeking a Casino Cage Cashier Representative. The role handles monetary transactions for guests and internal departments, drives MGM Rewards participation, and ensures accurate, compliant cash handling in a fast-paced casino environment.

The position requires 21+, a High School Diploma or GED, and at least 1 year of experience, with a starting rate of $17.50 plus tips.

Qualifications

• Must be 21 years of age or older.
• High School Diploma or GED.
• 1+ years of prior relevant experience.

Responsibilities

• Process monetary transactions for guests and internal departments in line with casino credit policies, including markers, deposits, withdrawals, and chip handling.
• Promote and educate guests on MGM Rewards programs and Mastercard program.
• Balance banks and complete required reports, adhering to policies and Title 31 compliance.
• Escalate guest complaints to the Casino Cage Shift Supervisor and respond to inquiries about the property and local area.
• Adhere to AML/Suspicious activity policy and promote GameSense to guests.

Skills

Cash handling

Guest service

Regulatory compliance

Education

High School Diploma or GED

Tools

Job description

MGM Resorts International in New York New York is seeking a Casino Cage Cashier Representative. The role handles monetary transactions for guests and internal departments, drives MGM Rewards participation, and ensures accurate, compliant cash handling in a fast-paced casino environment.

The position requires 21+, a High School Diploma or GED, and at least 1 year of experience, with a starting rate of $17.50 plus tips.