Guest Relations - Civic Center

Commerce City; Denver (CO); On-site; USD 24,000 - 29,000; Full time

Job summary

Commerce City is seeking a Guest Relations professional for the City Clerk's Office to welcome visitors and provide information at the front desk. You will handle a range of administrative tasks under the Deputy City Clerk, delivering accurate information with a customer-first approach.

The role emphasizes friendly communication, conflict-resolution skills, and proficiency with Windows PCs and computerized cash registers.

Qualifications

• High school diploma or equivalent.
• Minimum one-year cash handling experience.
• Minimum one-year customer service experience.
• PC computer knowledge and skills in Windows and MS Office.

Responsibilities

• Provide exceptional customer service at the front desk.
• Assist with administrative tasks for City Clerk's office.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

Tools

Windows MS Office

Job description

General Purpose

Hiring salary is dependent upon experience.

Hiring Range $17.06 - $20.75 / Hourly

Bilingual in Spanish is preferred.

We are hiring for a Guest Relations position in our City Clerk's office! Under the guidance of the Deputy City Clerk, you'll play a vital role in providing exceptional customer service at our Front Desk while managing various administrative tasks. We’re looking for a collaborative team player who thrives in a fast-paced environment and is dedicated to helping citizens and fellow employees with accurate information and support. If you have strong human relations skills, a knack for conflict resolution, and proficiency in operating Windows PCs and computerized cash registers, we want to hear from you!

Hours for this position

Monday - Friday - 8 am - 2:30 pm (unpaid 30-minute lunch)

We are an equal-opportunity employer and welcome applicants from all backgrounds and experiences. We believe an inclusive workforce is essential to our success, and we are committed to creating a supportive, welcoming work environment for all our employees.

Minimum Qualifications

• High school diploma or equivalent


• Minimum one-year cash handling experience


• Minimum one-year customer service experience


• PC computer knowledge and skills in Windows and MS Office


• Must obtain passport certification within 30 days of hire


• Must obtain notary within 90 days of hire

The City of Commerce City is an equal-opportunity employer.