Guest Parking Concierge

VenuWorks; Fresno (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

VenuWorks in Fresno is seeking a Parking Attendant to support daily parking operations and provide a safe, efficient, and positive guest experience. You will monitor lots, guide visitors, issue passes, enforce rules, and coordinate with security and event staff.

This role requires teamwork, strong communication, and the ability to work in varying event schedules, including evenings and weekends. Background check may be required.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, security, parking operations, or event support preferred.
• Ability to work evenings, weekends, holidays, and varying event schedules.
• Strong customer service and communication skills.
• Must pass a background check.

Responsibilities

• Monitor parking lots and structures to ensure efficient use of spaces and smooth traffic flow.
• Assist guests with parking guidance, directions, and inquiries.
• Issue and verify parking permits, passes, and event credentials as required.
• Enforce parking rules and regulations; report violations and incidents as needed.
• Provide customer assistance, including resolving parking-related concerns in a courteous and professional manner.
• Support event parking operations by directing vehicles, managing lot availability, and assisting with traffic control.
• Conduct routine inspections of parking areas, equipment, lighting, and signage to ensure safety and readiness.
• Report maintenance issues such as malfunctioning gates, damaged signs, or lighting problems.
• Maintain accurate records of parking usage, incidents, and operational logs. Communicate with security, facilities, and event staff to coordinate parking needs.
• Assist with emergency procedures within parking areas when necessary.

Skills

Customer service

Communication skills

Calm under pressure

Basic computer skills

Outdoor work readiness

Education

High school diploma or equivalent

Job description

VenuWorks in Fresno is seeking a Parking Attendant to support daily parking operations and provide a safe, efficient, and positive guest experience. You will monitor lots, guide visitors, issue passes, enforce rules, and coordinate with security and event staff.

This role requires teamwork, strong communication, and the ability to work in varying event schedules, including evenings and weekends. Background check may be required.