Guest Insights Interviewer for Park Experience

Referral Job Portal; Orlando (FL); On-site; USD 27,552 - 34,440; Part time

Job summary

Referral Job Portal is hiring an Interview Specialist for Universal Orlando Resort in Orlando, Florida. This role is pivotal in assisting the Consumer Insights team by interviewing guests to enhance their experiences. Duties include conducting structured surveys and recruiting guests for interviews.

The ideal candidate should possess interpersonal skills, a high school degree, and experience in guest services or research interviewing. The position pays $20.25 per hour and involves working outdoors in various conditions.

Qualifications

• Prior research interviewing experience or guest services experience is a plus.
• Ability to strictly adhere to protocols and guidelines.
• Ability to document information accurately and legibly.

Responsibilities

• Intercept and qualify guests to obtain feedback on their park experience.
• Conduct semi-structured interviews to collect data.
• Recruit for focus groups and usability studies as needed.

Skills

Interpersonal communication skills

Excellent listening skills

Organizational skills

Time management skills

Flexibility to manage multiple tasks

Proficiency in English

Education

High school degree or GED

Tools

Tablets

iPads

Laptops

Job description

Referral Job Portal is hiring an Interview Specialist for Universal Orlando Resort in Orlando, Florida. This role is pivotal in assisting the Consumer Insights team by interviewing guests to enhance their experiences. Duties include conducting structured surveys and recruiting guests for interviews.

The ideal candidate should possess interpersonal skills, a high school degree, and experience in guest services or research interviewing. The position pays $20.25 per hour and involves working outdoors in various conditions.