Guest House Manager

Franklin and Marshall College; Lancaster (Lancaster County); On-site; USD 14,000 - 30,000; Part time

Job summary

Franklin & Marshall College is seeking a part-time Guest House Manager to oversee daily operations and provide excellent customer service. Responsibilities include performing housekeeping, coordinating guest check-ins, and collaborating with facilities management. Applicants should have relevant hospitality experience and strong communication skills. Enjoy various college amenities as a part-time staff member.

Benefits

Access to college facilities

Discounts on YMCA memberships

Qualifications

• 1 year of relevant hospitality management experience required.
• Ability to provide excellent service and work collegially.
• Excellent oral and written communication skills necessary.

Responsibilities

• Manage all aspects of Guest House operations.
• Perform daily housekeeping tasks.
• Coordinate check-in processes and inventory.

Skills

Customer service skills

Communication

Interpersonal skills

Education

High school diploma or GED

Tools

Google Suite Products

Job description

Franklin & Marshall CollegeJob Posting: Guest House Manager

Learn who we are, how to visit and how students join our community as part of your discovery of F&M

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Franklin & Marshall College is a residential college dedicated to excellence in undergraduate liberal education. Its aims are to inspire in young people of high promise and diverse backgrounds a genuine and enduring love for learning, to teach them to read, write, and think critically, to instill in them the capacity for both independent and collaborative action, and to educate them to explore and understand the natural, social, and cultural worlds in which they live. In so doing, the College seeks to foster in its students' qualities of intellect, creativity, and character, that they may live fulfilling lives and contribute meaningfully to their occupations, their communities, and their world.

Job Description:

Franklin & Marshall College is recruiting for a part-time Guest House Manager.

• Location:F&M Campus -Lancaster, PA
• Classification: Part-Time, Non-Exempt
• Schedule: Schedules varies. To be determined by the supervisor.
• Reports to: Director of Campus Services
• Department: Facilities Operations
• Approved Hourly Rate:$14.00/hour

Job Description:

The Guest House Coordinator is responsible for managing all aspects of Guest House operations, assuring the Guest House is properly maintained while providing excellent customer service to guests to assure their stay is comfortable.

Essential Functions:

• Perform housekeeping on a daily basis that includes cleaning bedrooms, bathrooms and public areas and stocking rooms with necessary supplies.
• Coordinate the guest check in process which includes working with departments who have invited guests to campus and educating the hosts on the house policy and procedures.
• Collaborate with Facilities Management on utilizing their teams for heavy cleaning, lawn and garden care, and routine maintenance of the property.
• Coordinate key inventory and delivery.
• All other duties as assigned.

Requirements:

Minimum Qualifications:

• High school diploma or GED.
• 1 year of relevant hospitality management experience.
• Excellent oral, written, interpersonal communication, customer service skills.
• Proficiency in Google Suite Products (Docs, Gmail, Sheets, Slides, Drive).
• Ability and willingness to provide excellent service and to work in a collegial manner with students, faculty and staff, and other constituencies is essential.
• Evidence of a commitment of community and belonging.
• Successful interview.
• Successful completion of background checks.

Additional Information:

Offers of employment are contingent upon the successful completion of reference checks, a criminal background verification, and verification of credentials. The College will coordinate these verifications.

Part-time members of the Franklin & Marshall College professional staff enjoy access to all College facilities, including dining venues to suit all tastes, free access to recreation and fitness facilities for the employee dependent family members, free access to College libraries, plus free or reducedaccess to most College performances, lectures, and events, on-site professional development workshops, and health and wellness activities. Discounts are available on Lancaster YMCA memberships, long-term care insurance, and the campus bookstore. Medical benefits are not available to part-time employees.

Franklin & Marshall College is committed to having an inclusive campus community where all members are treated with dignity and respect. As an Equal Opportunity Employer, the College does not discriminate in its hiring or employment practices on the basis of gender/gender-identity, sex, race or ethnicity, color, national origin, religion, age, disability, veteran's status, genetic information, family or marital status, sexual orientation, or any other protected class.

Application Instructions:

All submitted materials must be submitted via this online process. We regret we are unable to accept applications or resumes submitted via mail, email, or fax.As you are submitting your application via this online process, please ensure that you provide an accurate email address. You will then receive an acknowledgment indicating that your application materials have been received.Individuals who needaccommodations due to a disability in order to submit an application or attend an employment interview should contact Human Resources at [phone].

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