Guest-Focused Retail Team Member — Training & Benefits

ABC Fine Wine & Spirits, Inc.; Boca Raton (FL); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid vacation and PTO

Tuition reimbursement

ABC University training in wine/spirts

Wellness-based health insurance

Dental and vision plans

Company-matched 401K

Employee discounts on wine and spirits

Employee assistance program (EAP)

Pet insurance

Job summary

ABC Fine Wine & Spirits, Inc. in Boca Raton, FL seeks a full-time Team Member to deliver exceptional guest service and support store operations. You will greet guests, operate the POS, verify IDs for alcohol, assist with merchandising, and unload deliveries.

The role emphasizes safety, cleanliness, and friendly interactions with customers. No prior retail experience is required, though customer-facing experience is a plus.

Qualifications

• Must be 21 years of age or older.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Greet guests upon entry and provide prompt, friendly service throughout their visit.
• Operate POS system accurately and process transactions, apply discounts, verify rewards accounts, and handle cash.
• Maintain Responsible Vendor status for alcohol/tobacco purchases by checking IDs.
• Learn and promote ABC’s wine, spirits, beer, and cigars selections.
• Assist with merchandising, restocking, and visual presentation on shelves and beer coolers.
• Receive and validate invoices; stock store deliveries; ensure clean, safe store environment.
• Provide wrapping, gift baskets, and carryout service when needed.
• Stay current on training, policies, and product knowledge to ensure a high-quality guest experience.
• Perform other duties as assigned by Store Leadership.

Skills

Guest service

Cash handling

Age verification

Merchandising

Inventory management

POS operation

Tools

POS system

Job description

ABC Fine Wine & Spirits, Inc. in Boca Raton, FL seeks a full-time Team Member to deliver exceptional guest service and support store operations. You will greet guests, operate the POS, verify IDs for alcohol, assist with merchandising, and unload deliveries.

The role emphasizes safety, cleanliness, and friendly interactions with customers. No prior retail experience is required, though customer-facing experience is a plus.