Guest-Focused Retail Associate - Hospitality & Experiences

Auric Road LMR Management LLC; Big Sky (MT); On-site; USD 21,000 - 26,000; Full time

Job summary

Auric Road LMR Management LLC invites applications for a Retail Associate at Lone Mountain Ranch in Big Sky, Montana. This role blends hospitality, guest engagement, merchandising, and day-to-day retail operations to create a welcoming, memorable shopping experience for Ranch guests.

You will work with the Retail team to guide guests, manage product displays, operate the POS, and support Outpost activities while maintaining high standards of service and presentation.

Qualifications

• Previous customer service, retail, or hospitality experience preferred.
• Friendly, outgoing, and professional demeanor with strong communication skills.
• Ability to multitask and remain organized in a busy environment.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift merchandise or supplies as needed.

Responsibilities

• Welcome guests into the retail space with warmth, professionalism, and hospitality.
• Assist guests with product selections, local recommendations, and information about Ranch activities and events.
• Operate the POS system and process guest transactions accurately and efficiently.
• Maintain clean, organized, and visually appealing retail displays and merchandise areas.
• Restock merchandise and assist with inventory organization and monthly inventory counts.
• Share knowledge about featured products, local artisans, and Ranch offerings with guests.
• Assist with guest check-ins for Ranch experiences and special events as needed.
• Support overall Outpost operations and assist other departments when needed.
• Maintain a positive, team-oriented attitude while contributing to a welcoming guest environment.

Skills

Customer service

Retail experience

Hospitality mindset

Communication skills

Team player

POS operation

Tools

POS system

Job description

Auric Road LMR Management LLC invites applications for a Retail Associate at Lone Mountain Ranch in Big Sky, Montana. This role blends hospitality, guest engagement, merchandising, and day-to-day retail operations to create a welcoming, memorable shopping experience for Ranch guests.

You will work with the Retail team to guide guests, manage product displays, operate the POS, and support Outpost activities while maintaining high standards of service and presentation.