Guest-Focused Restaurant Team Member

Panera Bread Company; City of Lockport (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay with tips

Free meals & beverages

Paid time off

Insurance & 401(k) with match

Perks & rewards

Assistance program

Job summary

Panera Bread Company in New York state is seeking a Restaurant Team Member to be the heart of hospitality, bringing warmth, care, and joy to every guest interaction. You will support in bakery-cafe operations, from production to cashiers, delivering great food and guest experiences.

You will greet guests, assemble salads and sandwiches, help across stations, keep a clean environment, and stay adaptable in a fast-paced setting.

Qualifications

• Must be at least 16 years old and able to lift up to 25 lbs.
• Clear communication in a loud, fast-paced environment.
• Strong interpersonal skills and guest-focused attitude.
• Passion for creating moments of comfort, connection, and joy for every guest.
• Willing to work evenings, weekends and holidays.
• Food Safety training or Food Handler’s Card as required by law.
• Food service experience is preferred but not required.

Responsibilities

• Execute the duties for their specific areas within the bakery-cafe (Production, Prep, Service, Cashier, Expo, Drive-Thru, Barista, Guest Experience Champion, QC, etc.).
• Greet every guest with genuine warmth and enthusiasm.
• Assemble fresh salads, soups, and sandwiches with care, accuracy, and efficiency – no assembly lines, just real ingredients and great food.
• Stay on the move – assist guests at entry, cashier, and dining areas.
• Maintain a clean, safe, and inviting environment by following food safety standards and cleaning protocols.
• Be informed about daily priorities and adapt to changes with a positive attitude – every guest gets our best.
• Support team success by completing cleaning and stocking duties and helping set up the next shift.

Skills

Customer service

Teamwork

Communication skills

Multitasking

Job description

Panera Bread Company in New York state is seeking a Restaurant Team Member to be the heart of hospitality, bringing warmth, care, and joy to every guest interaction. You will support in bakery-cafe operations, from production to cashiers, delivering great food and guest experiences.

You will greet guests, assemble salads and sandwiches, help across stations, keep a clean environment, and stay adaptable in a fast-paced setting.