Guest-Focused Laundry Attendant | Weekly Pay & PTO

MCR; Houston (TX); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

Aloft Houston Downtown is hiring a Laundry Attendant to support linen processing, cleaning, and stock management. You will operate washing machines and dryers, keep laundry areas clean, and assist with chemical replenishment in a fast-paced hotel environment.

Ideal candidates will have hospitality experience, a positive attitude, and the ability to follow guidelines while delivering friendly guest service. Schedule flexibility is required, including evenings and weekends.

Qualifications

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
• Communication Skills: Must be able to convey information and ideas clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.
• Age Requirement: Must be 18 years of age or older to perform this job.
• Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.Neverwork while off the clock.
• Breaks: Clock in/out for breaks at the designated time on your schedule.
• Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Responsibilities

• Linen Processing: Performs all stages of linen processing, including collecting, transporting, sorting, weighing, loading, and unloading of washers, dryers, and laundry chutes, folding, storing and delivering.
• Linen Cleaning and Folding: Wash and dry all dirty linens, towels, rags, etc., as directed by management. Remove and sort dirty linens and towels from laundry carts. Fold linens/towels and stock linen carts, as required.
• Equipment Operation: Understand operation of washing machines and dryers. Clean dryer filter as directed and noted on checklist and maintain all equipment as trained.
• Linen Facility Cleanliness: Sweep and mop laundry floors storing all linens off the floor. Keep laundry carts clean and free of debris. Stocks all linen closets throughout the hotel, as applicable. All back of house areas should be well-organized and clean.
• Chemical Management: Replace and replenish cleaning chemicals.

Skills

Guest relations

Teamwork

Communication

Attention to detail

Positive attitude

Following guidelines

Flexibility

Tools

Washing machines

Dryers

Linen handling

Job description

Aloft Houston Downtown is hiring a Laundry Attendant to support linen processing, cleaning, and stock management. You will operate washing machines and dryers, keep laundry areas clean, and assist with chemical replenishment in a fast-paced hotel environment.

Ideal candidates will have hospitality experience, a positive attitude, and the ability to follow guidelines while delivering friendly guest service. Schedule flexibility is required, including evenings and weekends.