Guest-Focused Laundry Attendant

The Dollywood Company; Pigeon Forge (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

The Dollywood Company is seeking a Laundry Attendant to manage the cleaning process for hotel linens, ensuring guests and hosts have a clean, welcoming environment. The role emphasizes operating commercial laundry equipment, proper chemical use, and maintaining a safe, organized workspace.

Ideal candidates will be reliable, able to work in a team, and committed to The Dollywood Company’s Lead with Love culture while supporting seamless laundry operations across shifts.

Qualifications

• Able to provide friendly guest interactions and maintain professional appearance.
• Strong communication and time-management skills.
• Able to work in a fast-paced hotel laundry environment.

Responsibilities

• Safely operates commercial washers, dryers and folding machines.
• Measures and applies cleaning agents according to product specs.
• Monitors washers, sets drying times, and reports irregularities to supervisor.
• Operates folders and laundry equipment per product specs.
• Keeps work area and machines clean and safe during shifts.
• Assists with monthly linen inventory and stocking linen shelves.
• Performs duties with teamwork and flexibility, including overtime when required.

Skills

Guest service

Communication

Teamwork

Attention to detail

Safety compliance

Education

High school diploma or equivalent

Job description

The Dollywood Company is seeking a Laundry Attendant to manage the cleaning process for hotel linens, ensuring guests and hosts have a clean, welcoming environment. The role emphasizes operating commercial laundry equipment, proper chemical use, and maintaining a safe, organized workspace.

Ideal candidates will be reliable, able to work in a team, and committed to The Dollywood Company’s Lead with Love culture while supporting seamless laundry operations across shifts.