Guest-Focused Housekeeper: Sparkling Rooms & Smiles

mcrhotels.com; Hampton (VA); Hybrid; USD 27,000 - 32,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

Hilton Garden Inn Hampton in Hampton, Virginia is seeking a dedicated Housekeeper to clean and prepare guest rooms, hallways, and public spaces to the hotel’s standards. You will stock supplies, assist with cleaning projects, and ensure areas remain safe and well-organized for guests and staff.

The role emphasizes guest relations, teamwork, and reliability in a fast-paced hotel environment. The successful candidate will follow guidelines, communicate clearly, and maintain a positive,

Qualifications

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
• Communication Skills: Must be able to convey information and ideas clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.
• Age Requirement: Must be 18 years of age or older to perform this job.
• Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
• Breaks: Clock in/out for breaks at the designated time on your schedule.
• Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.]
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Responsibilities

• Pre-Cleaning and Stocking: Complete all pre-cleaning duties including, but not limited to, stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, folding and/or assisting with any dirty linen in the housekeeping laundry room.
• Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift.
• Additional Cleaning Projects: As assigned by direct supervisor, in storage rooms, public spaces, guest laundry, room deep cleaning activities, as needed. All front and back of house areas should be well-organized and clean.

Skills

Hospitality experience

Positive attitude

Follow guidelines

Pace & pressure handling

Listening & conflict resolution

Communication skills

Hospitality & guest service

Age 18+

Flexible schedule

Clock-in/Clock-out discipline

Job description

Hilton Garden Inn Hampton in Hampton, Virginia is seeking a dedicated Housekeeper to clean and prepare guest rooms, hallways, and public spaces to the hotel’s standards. You will stock supplies, assist with cleaning projects, and ensure areas remain safe and well-organized for guests and staff.

The role emphasizes guest relations, teamwork, and reliability in a fast-paced hotel environment. The successful candidate will follow guidelines, communicate clearly, and maintain a positive,