Guest-Focused Hotel Public Areas Attendant

Holiday Inn & Suites Anaheim; Anaheim (CA); On-site; USD 19,286 - 30,307; Full time

Job summary

Holiday Inn & Suites Anaheim is seeking a House Person to clean and maintain public hotel areas according to brand and sustainability standards. You will greet guests, inspect areas, handle linen, and report issues to keep spaces inviting and safe.

Flexibility is required as work schedules vary, including holidays and weekends. Prior housekeeping experience is preferred, and standing for long periods is expected.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Housekeeping experience

Education

High School Diploma

Job description

Holiday Inn & Suites Anaheim is seeking a House Person to clean and maintain public hotel areas according to brand and sustainability standards. You will greet guests, inspect areas, handle linen, and report issues to keep spaces inviting and safe.

Flexibility is required as work schedules vary, including holidays and weekends. Prior housekeeping experience is preferred, and standing for long periods is expected.