Guest‑Focused Hospitality Team Member (Flexible Hours)

Shake Shack; Palo Alto (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off

EAP

Commuter Benefits

Shack Shack Discounts

Meal Discounts

Job summary

Shake Shack in Palo Alto, CA, is hiring crew members to deliver hospitality, prepare and assemble orders, and rotate through all stations with a focus on safety and quality. You will be part of a fast-paced team that values integrity and guest satisfaction, while supporting the Shake Shack mission and community presence.

We offer paid-by-the-hour wages with tips and the potential for shift differentials after midnight, plus a range of benefits as part of our team-focused culture.

Qualifications

• Experience in fast-paced restaurant environments.
• Ability to rotate through multiple stations and roles.
• Demonstrates integrity and accountability in all tasks.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Embody enlightened hospitality with warmth and care for guests and team members.
• Prepare and assemble food orders per Shake Shack standards and recipes.
• Master all stations and rotate through them to keep days fresh.
• Follow food safety and sanitation procedures to ensure guest safety.
• Align with Shake Shack values of integrity, inclusivity, and community engagement.

Skills

Quick learner

Adaptability

Integrity

Flexible schedule

Age 16+

Job description

Shake Shack in Palo Alto, CA, is hiring crew members to deliver hospitality, prepare and assemble orders, and rotate through all stations with a focus on safety and quality. You will be part of a fast-paced team that values integrity and guest satisfaction, while supporting the Shake Shack mission and community presence.

We offer paid-by-the-hour wages with tips and the potential for shift differentials after midnight, plus a range of benefits as part of our team-focused culture.