Guest-Focused Customer Service Team Member

Taco Bell; Baltimore (MD); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental & 401k benefits

Paid time off (PTO)

Bonus potential

Job summary

Taco Bell in the United States is seeking a flexible crew member to support daily operations and deliver great guest experiences. You will greet customers, maintain a clean, safe dining area, and follow company procedures and standards to ensure smooth service.

The role emphasizes teamwork, reliability, and a proactive attitude, with opportunities for training newcomers and contributing ideas for process improvements. Part-time hours are common with benefit eligibility based on schedule.

Responsibilities

• Presents a neat, clean appearance, in company uniform
• Greets each customer they encounter with a smile and a word of welcome or departure
• Maintains a clean and safe environment for customers
• Serves customers according to all company procedures and standards
• Demonstrates a positive and enthusiastic attitude with co-workers
• Helps new employees through training and orientation
• Demonstrates patience and understanding when training others
• Keeps other employees informed about what he/she is doing
• Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
• Provides appropriate notice when unable to be at work
• Provides written notice for being late or absent as required
• Understands and uses approved time keeping system
• Demonstrates a positive and enthusiastic attitude with management
• Adjusts positively to requests for change from managers
• Accepts procedural changes positively and without loss of effectiveness
• Alerts management to station needs
• Anticipates problems and brings them to management's attention
• Follows through with all commitments made
• Helps others when needed without being asked
• Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer
• Is effective working on more than one task at a time
• Finishes tasks completely once begun
• Suggests ideas for solving problems, improving procedures, etc.
• 30 hours week are entitled to enroll in medical, dental and 401k benefits. 32 hours a week are entitled to PTO
• Period bonus potential up to .50 cents per hour for every hour worked

Job description

Taco Bell in the United States is seeking a flexible crew member to support daily operations and deliver great guest experiences. You will greet customers, maintain a clean, safe dining area, and follow company procedures and standards to ensure smooth service.

The role emphasizes teamwork, reliability, and a proactive attitude, with opportunities for training newcomers and contributing ideas for process improvements. Part-time hours are common with benefit eligibility based on schedule.