Guest-Focused Crew Member | Weekly Pay + Benefits

Harri.com; New York (NY); Híbrido; USD 16.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly Pay

Employee Meals

Medical Insurance with company contrib

Descripción de la vacante

Harri.com is seeking a front‑line Guest Service role at our New York location. You will prioritize Guests, handle high‑pressure moments calmly, and resolve concerns with urgency and respect.

Training through Dunkin University supports your growth and adherence to cleanliness standards. You will communicate with guests, educate them on products, and collaborate with teammates to ensure excellent service and timely order fulfillment.

Formación

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to lift 30 lbs.
• Able to operate restaurant equipment (minimum age requirements may apply).
• Guest focus – anticipate and understand guests needs and exceed their expectations.

Responsabilidades

• Holds the Guest as their most important priority at all times.
• Handles high-pressure situations calmly.
• Resolves customer concerns with urgency and respect using LAST.
• Maintains hospitality standards and self‑accountability.
• Completes required training on Dunkin University.
• Contributes to cleanliness and sanitation standards.
• Communicates Guest feedback to restaurant management.
• Educates Guests on product line and added value available to them.

Conocimientos

Guest focus

English fluency

Teamwork

Customer service

Cash handling

Restaurant equipment

Herramientas

Cash register

POS systems

Descripción del empleo

Harri.com is seeking a front‑line Guest Service role at our New York location. You will prioritize Guests, handle high‑pressure moments calmly, and resolve concerns with urgency and respect.

Training through Dunkin University supports your growth and adherence to cleanliness standards. You will communicate with guests, educate them on products, and collaborate with teammates to ensure excellent service and timely order fulfillment.