Guest-Focused Cashier & Customer Service Pro (Full-Time)

H&S Energy Products; Fullerton (CA); On-site; USD 24,000 - 25,000; Full time

Job summary

H&S Energy in Fullerton, CA, is hiring a Full Time Cashier/Customer Service Representative. The CSR supports daily store operations with a focus on friendly service, accuracy at checkout, and product knowledge.

The role involves greeting customers, processing transactions, applying promotions, stocking shelves, and maintaining store presentation while following safety standards. Flexible schedule including weekends is expected.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in retail, food service, or customer-facing roles preferred.
• Basic knowledge of POS systems and cash-handling procedures.
• CPR and First Aid training a plus.
• Strong communication skills and the ability to work effectively in a team environment.

Responsibilities

• Greet all customers with enthusiasm and professionalism, creating a welcoming environment.
• Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude.
• Follow the company’s Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance.
• Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement.
• Represent the company with professionalism in appearance, communication, and conduct.
• Operate the POS system accurately for all cash, credit, and debit transactions.
• Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy.
• Stock shelves, coolers, and displays to ensure products are organized and visually appealing.
• Maintain signage, promotional materials, and pricing accuracy.

Skills

Customer service

Communication

Multi-tasking

POS systems

Microsoft Office

Flexibility

Education

High school diploma

Tools

POS systems

Job description

H&S Energy in Fullerton, CA, is hiring a Full Time Cashier/Customer Service Representative. The CSR supports daily store operations with a focus on friendly service, accuracy at checkout, and product knowledge.

The role involves greeting customers, processing transactions, applying promotions, stocking shelves, and maintaining store presentation while following safety standards. Flexible schedule including weekends is expected.