Guest-Focused Box Office Associate — Free Movies, Growth

Marcus Theatres; Lincoln (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

Marcus Theatres is seeking a Customer-focused Box Office Attendant to support theatre operations and ensure exceptional guest experiences. You will process transactions, manage loyalty sign-ups, and uphold theatre policies in a fast-paced environment.

The role requires a friendly, professional demeanor, strong communication skills, and willingness to learn. Evening, weekend, and holiday availability is often needed at various locations.

Qualifications

• Excellent interpersonal and written communication skills.
• Willing and motivated to learn new tasks as business needs change.
• Flexible schedule including late evenings, weekends and holidays.

Responsibilities

• Greet guests and complete loyalty transactions with accuracy.
• Ensure security of box office cash and tickets.
• Enforce theatre policies and age restrictions as required.
• Meet sales targets through loyalty sign-ups and upselling.
• Operate POS terminals and process transactions efficiently.
• Conduct daily stocking and light maintenance of station.
• Provide friendly, fast, and helpful guest service.
• Assist with other duties as assigned by management.

Skills

Customer service

Cash handling

Upselling

Communication

Tools

POS terminals

Job description

Marcus Theatres is seeking a Customer-focused Box Office Attendant to support theatre operations and ensure exceptional guest experiences. You will process transactions, manage loyalty sign-ups, and uphold theatre policies in a fast-paced environment.

The role requires a friendly, professional demeanor, strong communication skills, and willingness to learn. Evening, weekend, and holiday availability is often needed at various locations.