Guest Floor Attendant — Housekeeping Support

Atira Hotels; Wood Dale (IL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee assistance program

Paid training

Job summary

The Floor Houseperson role at Atira Hotels in Wood Dale, IL supports the housekeeping team by assisting with cleaning guest rooms, stocking supplies, and maintaining public areas for guest comfort.

Reports to the Executive Housekeeper and requires basic English, reliability, and a guest-focused attitude. Weekend availability and physical stamina are important; paid training and an employee assistance program are provided.

Qualifications

• High School Diploma preferred.
• Previous hotel experience preferred.
• Ability to stand and walk for extended periods, lift and bend as required.
• Ability to see, hear, speak, and understand English proficiently.
• Strong communication skills with guests.
• Knowledge of the local area is advantageous.
• Employee assistance program
• Paid training

Responsibilities

• Greet guests warmly and professionally.
• Retrieve linen and trash from room attendant carts and assigned rooms daily.
• Restock linen carts and closets throughout the day.
• Maintain cleanliness and organization of storage rooms, regularly vacuuming as needed.
• Keep elevators, hallways, walkways, and stairs clean and presentable.
• Assist with special projects like mattress flipping and deep cleaning under the direction of the Housekeeping Manager.
• Operate housekeeping equipment such as vacuums and carpet cleaners.
• Clean hallway doors, windows, and vents.
• Deliver requested items to guest rooms promptly.
• Ensure cleanliness of all guest’s common areas including lobbies, restrooms, and pool areas, and vacuum hallways as necessary.
• Handle guest complaints efficiently and courteously.
• Assist other hotel departments during peak periods.
• Perform other duties as assigned by management.
• Perform any other tasks/duties as assigned by the manager/ supervisor.

Skills

Customer service

Communication skills

English proficiency

Education

High school diploma

Job description

The Floor Houseperson role at Atira Hotels in Wood Dale, IL supports the housekeeping team by assisting with cleaning guest rooms, stocking supplies, and maintaining public areas for guest comfort.

Reports to the Executive Housekeeper and requires basic English, reliability, and a guest-focused attitude. Weekend availability and physical stamina are important; paid training and an employee assistance program are provided.