Guest-First Server: Front-of-House Expert

Anchor Point Management Group; Burbank (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

Buffalo Wild Wings in Burbank, CA is seeking friendly Servers to greet guests, take orders, and deliver meals with a focus on hospitality and accuracy. You’ll be part of a frontline team that values teamwork and a high-quality guest experience.

Ideal candidates have strong communication, are comfortable handling payments, and show knowledge of responsible alcohol service procedures. Prior server or customer service experience preferred in a fast-paced dining environment.

Qualifications

• Minimum 21 years of age.
• Certifications to serve alcohol as dictated by the State and BWW policy.
• Prior experience in server or customer service roles, ideally in a high volume full service restaurant.
• Knowledge of sanitation, food safety, and security procedures.
• Knowledge of BWW menu and ability to suggest items and upsell.

Responsibilities

• Greet Guests and create a welcoming, upbeat experience.
• Take food and drink orders accurately and efficiently.
• Deliver food and drinks while ensuring quality and satisfaction.
• Process payments and handle transactions accurately.
• Work closely with your team to keep the dining room running smoothly.

Skills

Customer service

Communication

Food safety

Upselling

POS systems

Teamwork

Conflict resolution

Education

Alcohol service certification

Age 21+

Tools

POS systems

Job description

Buffalo Wild Wings in Burbank, CA is seeking friendly Servers to greet guests, take orders, and deliver meals with a focus on hospitality and accuracy. You’ll be part of a frontline team that values teamwork and a high-quality guest experience.

Ideal candidates have strong communication, are comfortable handling payments, and show knowledge of responsible alcohol service procedures. Prior server or customer service experience preferred in a fast-paced dining environment.