Guest-First Laundry Specialist

Cloudland At Mclemore Resort Lookout Mountain, Curio By Hilton; Rising Fawn (GA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Cloudland at McLemore Resort in Rising Fawn, GA is seeking a Laundry Attendant to receive, sort and weigh linen, and operate the laundry equipment to maintain clean, ready-for-use textiles for the resort. You will also assist guests and staff by fulfilling requests and resolving issues with a focus on quality and efficiency.

The role requires basic numeracy, safety awareness, and the ability to communicate clearly with guests and team members.

Qualifications

• Some high school diploma or equivalent experience.
• No formal experience required for the position.
• Ability to recognize and work with numbers.
• Operate industrial laundry equipment and handle linens safely.
• Communicate information and hotel services to guests, vendors and staff.

Responsibilities

• Receive, sort and weigh soiled linen; place into appropriate containers.
• Process sorted linen utilizing washers, dryers, sheet spreaders, ironers and feeders.
• Turn in all articles found in Laundry Chute/Department to the Supervisor to log in Lost and Found.
• Fulfill guest requests and handle guest problems/complaints to achieve guest satisfaction.
• Report malfunctioning or damaged equipment, or mechanical problems to the Supervisor.
• Notify supervisor of supplies needed, damaged linens or hazards to ensure operation.
• Maintain assigned work area in a clean and safe condition.
• Maintain a friendly, cheerful and courteous demeanor at all times.
• Perform other duties as assigned by management.

Skills

Operate industrial laundry equipment

Communication

Safety awareness

Education

High school diploma or equivalent

Tools

Industrial laundry equipment

Job description

Cloudland at McLemore Resort in Rising Fawn, GA is seeking a Laundry Attendant to receive, sort and weigh linen, and operate the laundry equipment to maintain clean, ready-for-use textiles for the resort. You will also assist guests and staff by fulfilling requests and resolving issues with a focus on quality and efficiency.

The role requires basic numeracy, safety awareness, and the ability to communicate clearly with guests and team members.