Guest-First Laundry Attendant | Hotel Linen Specialist

mcrhotels.com; Abilene (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Abilene Residence Inn, operated by MCR Hotels, seeks a dedicated Laundry Attendant to maintain linen processing, washing, and folding operations. You will keep laundry areas clean and organized, restock linen carts, and ensure all equipment is properly used and maintained.

The role requires a positive attitude, reliability, and the ability to work in a fast-paced hotel setting, including varied shifts and holidays. Join a team focused on guest satisfaction and clean, welcoming facilities.

Qualifications

• Experience in hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving concerns and issues raised by co-workers and guests.
• Communication Skills: Must be able to convey information and ideas clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.
• Age Requirement: Must be 18 years of age or older to perform this job.
• Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.
• Breaks: Clock in/out for breaks at the designated time on your schedule.
• Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Responsibilities

• Linen Processing: Performs all stages of linen processing, including collecting, transporting, sorting, weighing, loading, and unloading of washers, dryers, and laundry chutes, folding, storing and delivering.
• Linen Cleaning and Folding: Wash and dry all dirty linens, towels, rags, etc., as directed by management. Remove and sort dirty linens and towels from laundry carts. Fold linens/towels and stock linen carts, as required.
• Equipment Operation: Understand operation of washing machines and dryers. Clean dryer filter as directed and noted on checklist and maintain all equipment as trained.
• Laundry Facility Cleanliness: Sweep and mop laundry floors storing all linens off the floor. Keep laundry carts clean and free of debris. Stocks all linen closets throughout the hotel, as applicable. All back of house areas should be well-organized and clean.
• Chemical Management: Replace and replenish cleaning chemicals.

Job description

Abilene Residence Inn, operated by MCR Hotels, seeks a dedicated Laundry Attendant to maintain linen processing, washing, and folding operations. You will keep laundry areas clean and organized, restock linen carts, and ensure all equipment is properly used and maintained.

The role requires a positive attitude, reliability, and the ability to work in a fast-paced hotel setting, including varied shifts and holidays. Join a team focused on guest satisfaction and clean, welcoming facilities.