Guest-First Host: Flexible Hours, Growth & Benefits

Bob Evans Restaurants; Grand Rapids (MI); Sur place; USD 12 000 - 21 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Health and welfare benefits

401(k) with company match

Flexible scheduling

Career growth opportunities

Résumé du poste

Bob Evans Restaurants in Grand Rapids, MI is seeking a Host/Cashier to greet guests, seat tables, monitor dining room flow, and handle cash and credit transactions. The role offers up to $15.00 per hour based on restaurant concept experience and features early close with no late nights.

This position emphasizes excellent guest service, teamwork, and safety, with benefits including 401(k) with employer match and flexible scheduling. Strong menu knowledge and POS skills are valued.

Qualifications

• Excellent guest service skills and experience.
• Ability to identify and resolve issues as they arise.
• Detailed oriented with the ability to multi-task.
• Ability to prioritize, good organizational skills.
• Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge.
• Computer skills (POS system).

Responsabilités

• Greet guest in a friendly, warm, and welcoming manner and escort guests to tables.
• Monitors guests’ needs and the flow of the restaurant and seats guests accordingly.
• Delivers the appropriate number of menus, kid packs if needed when seating guests.
• Performs restroom checks, answers phone, keeps lobby, bakery and retail areas clean of debris, and keeping the general work area stocked and cleaned.
• Practices safe food and beverage handling.
• Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their table or carryout order.
• Shows guests you care and ask them about their dining experience.
• Effectively handles guest complaints and involves manager at appropriate time.
• Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards.
• Assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest.
• Clears, sanitizes, and sets tables as needed.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily while possessing dependability and exceptional teamwork skills

Connaissances

Guest service

Money handling

Menu knowledge

Teamwork

Multi-tasking

Outils

POS system

Description du poste

Bob Evans Restaurants in Grand Rapids, MI is seeking a Host/Cashier to greet guests, seat tables, monitor dining room flow, and handle cash and credit transactions. The role offers up to $15.00 per hour based on restaurant concept experience and features early close with no late nights.

This position emphasizes excellent guest service, teamwork, and safety, with benefits including 401(k) with employer match and flexible scheduling. Strong menu knowledge and POS skills are valued.